Most small business owners build a website, launch it, and forget about it for years, until something breaks. By then, fixing it costs 10x more than maintenance would have. We offer simple monthly plans that keep your site running smoothly, securely, and up-to-date so you can focus on your business.

Maintenance & Support
QUICK FACTS
ServiceMonthly Website Maintenance & Support
Starting Price$49/month
What is CoveredBackups, updates, security, monitoring
Response TimeWithin 24 hours (priority)
Platforms SupportedWordPress, Shopify, custom HTML/CSS sites
ContractMonth-to-month, no long-term lock-in
Content UpdatesSmall text/image changes included
Service AreaUnited States and international (English)

What is website maintenance and why do I need it?

TL;DR: Website maintenance is the ongoing technical care of your site - backups, security updates, plugin updates, performance monitoring, and broken-link fixes. It prevents disasters like hacks, broken pages after updates, and slow load times that hurt SEO and conversions.

Think of a website like a car. It needs regular oil changes even when nothing seems wrong. Without maintenance, sites typically run into problems within 6-12 months: a plugin update breaks something, a security vulnerability gets exploited, or the site slows to a crawl. Recovery costs are usually 10-20x more than preventative maintenance.

Who needs website maintenance services?

Maintenance is essential for any business where the website is critical to operations:

Businesses with WordPress, Shopify, or custom websites

Owners who do not want to deal with plugin updates and security alerts

Sites that have been ignored for too long and need cleanup

Companies wanting peace of mind that the site will not suddenly break

Anyone whose website is critical to their business operations

Businesses worried about hacks, downtime, or data loss

How does our website maintenance service work?

TL;DR: Our 6-step maintenance process: initial site audit, weekly automated backups, regular plugin/theme updates, security monitoring, performance checks, and small content updates included.

Here is exactly what happens with your maintenance plan:

Step 1: Initial site audit

When you sign up, we do a full audit - checking outdated plugins, security vulnerabilities, slow pages, broken links, and outdated content. We share findings and prioritize fixes.

Step 2: Weekly backups

Your entire site (files and database) gets backed up weekly and stored securely off-site. If anything breaks, we restore in minutes.

Step 3: Regular updates

Plugins, themes, and core software need regular updates. We do this on a staging copy first, test for issues, then apply to live.

Step 4: Security monitoring

We monitor for malware, brute-force attacks, and suspicious activity. If anything happens, we know immediately and respond before it affects your site.

Step 5: Performance monitoring

We check page load speeds and uptime monthly. If your site starts slowing down, we investigate before it impacts visitors or SEO rankings.

Step 6: Content updates included

Need to update opening hours, add a team member, change a price, or post a new blog? Small text/image changes are included in monthly plans.

What is included in a website maintenance plan?

Every maintenance plan (starting at $49/month) includes:

Weekly automated backups (stored off-site)

Plugin, theme, and core software updates

Security monitoring and malware scanning

Uptime monitoring (you are notified if site goes down)

Monthly performance check and reporting

Small content updates (text, images, contact info)

Broken link checking

SSL certificate monitoring

Priority email support response within 24 hours

How long does it take to get started with maintenance?

TL;DR: Setup takes 1-3 days after sign-up. We do the initial audit, set up backups and monitoring, fix any immediate issues, and start your monthly maintenance cycle. After that, most clients do not have to think about their site again.

Most maintenance work happens automatically in the background - backups, monitoring, security scans. We handle plugin updates on staging first so nothing breaks live. You only hear from us for monthly reports, when you have a content change request, or if something needs your attention.

How much do website maintenance services cost?

Starting at $49 — Website maintenance typically costs $49 to $299/month for small businesses. Our plans range $49-$199/month. The right plan depends on your platform, traffic volume, and how often you need content updates.

Maintenance is one of the highest-ROI services we offer because it prevents expensive emergencies. A single recovery from a hack typically costs $500-$2,000+. A broken plugin update can lose you a day of business. Monthly maintenance is cheap insurance.

View detailed pricing packages »

DIY website maintenance vs hiring a service: What is the difference?

TL;DR: DIY maintenance is technically free but requires 4-8 hours per month of technical work plus risk of breaking something. Professional service costs $49-$299/month and handles everything plus backups and security.
Factor DIY Maintenance Professional Service
Monthly Cost$0 (your time)$49 - $299
Time Required (you)4-8 hours/month5 minutes/month
Risk of MistakesHigh (no staging tests)Low (tested on staging)
BackupsManual or skippedAutomatic weekly
Security MonitoringYou hope nothing happensActive monitoring
Hack RecoveryYou troubleshoot from scratchIncluded in service
Best ForTech-savvy hobbyistsAnyone who values time

Why website maintenance is critical for small businesses

The data on what happens to unmaintained websites is sobering:

  • 30,000+ websites get hacked daily - most are small business sites with weak security (Sophos)
  • 60% of small businesses that experience a major data breach go out of business within 6 months (Inc. Magazine)
  • Average cost of a small business website hack ranges from $200 to $5,000 to recover (Cybersecurity Ventures)
  • One in three websites using WordPress is running on outdated software with known vulnerabilities (Sucuri)
  • Sites that load in 1 second convert 3x better than sites loading in 5 seconds (Portent)

Frequently Asked Questions About Maintenance & Support

What if my website gets hacked?

If you are on our maintenance plan, we restore from your most recent clean backup, clean the malware, and harden security - typically within 24 hours, included in your plan. If you are not on a plan, one-time recovery is much more expensive.

Can I still make changes to my website myself?

Absolutely. Our maintenance plan does not lock you out of anything. You can still update content yourself. The plan covers the technical work most business owners should not have to think about.

Is maintenance only for WordPress sites?

No. We maintain WordPress, Shopify, Wix (limited), Squarespace, and custom-built sites. The exact tasks differ by platform, but the principle is the same - backups, security, updates, and small content edits.

Can I cancel anytime?

Yes. Monthly maintenance is month-to-month with no long-term contract. We are confident enough in the value to not lock you in.

Do I need maintenance if my site is brand new?

Yes, especially if it is new. New sites need backups from day one, plugin updates as soon as they release, and security hardening immediately. Do not wait until after the first hack to start.

Ready to Get Started?

Book a free 30-minute consultation. We'll review your current setup, talk through your goals, and recommend a clear next step — no pressure.

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